Our shipping and handling policies:
Shipping takes 5-7 business days. This is weekdays ONLY (M-F). This does not include the weekend (Sat-Sun). Holidays are also not included.
The custom letter/initial items are individually made and ordered. Therefore, the shipping time may take longer because of this. Please allow 8-10 business days for these items.
If you have any urgent questions, please do not hesitate to contact customer service at email@example.com